24 Hour Emergency Towing

What counts as an emergency tow

Anything where the vehicle is not going to move under its own power and leaving it where it is is not an option. In practice that is four situations, and they need different things from us.

A breakdown. The engine, transmission, or something in the driveline has given up. The car is intact but immobile. Usually a straightforward tow, though where it sits determines how straightforward.

A collision. Different job — there may be fluid down, parts across the lane, wheels that will not roll, and an insurance claim to come. That is accident recovery and it needs documenting properly.

Blocking traffic. The urgent category. A vehicle stopped in a live lane on I-70 is a danger to you and to everybody arriving behind you. These calls jump the queue.

Off the road entirely. In the ditch, over the shoulder, into the median. That is a winch-out before it is a tow, and the two are priced differently because they are different work.

What to tell us when you call

The single most useful thing you can do is be precise about where you are. On surface streets, an address or a cross street. On a highway, we need three things:

• Which highway — I-70, I-64, 370, 94, 364 or 79.
• Which direction you were traveling — eastbound and westbound shoulders can be a long way apart.
• The last exit or mile marker you passed. Far more reliable than a guess at a street name.
• What the vehicle is — make, rough size, and whether the wheels turn. This decides which truck we send.
• Whether anyone is hurt. If so, call 911 first. We are not an ambulance and we would rather you had one.

Why we quote before we roll

Emergency work is exactly where people get taken advantage of, because you are stressed, you are stuck, and you are not in a position to shop around. We do not price that way.

You get a figure before the truck leaves — free, and based on the distance, the vehicle and whether recovery work is involved. Missouri law requires tow charges to be itemized in writing, and we itemise them. If the number changes because the job turns out to be different from what was described, you hear about it before the work happens, not on the invoice.

Where the vehicle goes

Your choice, within reason. A repair shop you already use, a dealership, your home, or our yard if you have not decided yet. Tell us on the phone if you know; if you do not, we can get the vehicle somewhere safe and sort the destination afterwards.

For anything beyond the county, see long distance towing.

When to call us for this

Why a local operator matters

Almost everything crossing between St. Louis and St. Charles County funnels over the Blanchette Bridge — I-70 across the Missouri River, roughly 165,000 vehicles a day and the busiest bridge in the region. A tow company dispatching from St. Louis County has that bridge between its trucks and you. Our trucks start on this side of the river, which is most of the reason we can give you a realistic arrival time rather than an optimistic one.

We are based at 1890 1st Capitol Dr. #553 in St. Charles and we hold the St. Charles County towing license, which is approved by the County Chief of Police and renewed every year. That is not a formality — it means the county knows who we are, and it is a meaningful difference from an out-of-county operator who happened to answer the phone.

Related services

Emergency Towing calls often turn into Accident Recovery, Winch-Out Recovery, Long Distance Towing and Roadside Assistance as well. One truck, one call, one bill. See everything we do, the towns we cover, or our highway response areas.