The wait is the dangerous part, not the breakdown. Where you put yourself in those twenty minutes matters more than anything else you do.
People get hurt on the side of the road. Not usually in the breakdown — in the wait afterwards, when a vehicle is stopped somewhere drivers do not expect one and somebody is standing next to it.
The right answer depends heavily on where you are, so this is split by situation.
If your vehicle is in a live lane and cannot be moved, that is a 911 call, not just a tow call. A stationary vehicle in a live interstate lane is a secondary collision waiting to happen, and police can get traffic managed while a truck is on its way.
Different risks. Traffic is lighter but sightlines are shorter, there is often no shoulder at all, and help is further away. Roads like Highway 94 south of Weldon Spring and Highway 79 north of St. Charles are the local examples.
Much less dangerous, and the advice is mostly practical. Stay with the vehicle if you are somewhere you would rather not leave it. If you are in a well-lit lot with people around and you would be more comfortable inside a store, that is fine — tell us where you will be and what the vehicle looks like when you call.
If you are alone in a dark lot late at night, say so. It changes how we prioritize the call.
Cold changes the calculation. If it is genuinely cold and you are waiting in the vehicle, you can run the engine for heat — but check that the exhaust pipe is clear of snow first. A blocked exhaust puts carbon monoxide into the cabin, and that kills people every year.
Run it in cycles rather than continuously, keep a window cracked slightly, and if you have a blanket or a coat in the car, use it rather than relying on the engine.
We run 24 hours a day across St. Charles County — St. Charles, St. Peters, O'Fallon, Wentzville and everywhere in between, plus the highway corridors. Call (636) 466-8097.
Get yourself somewhere safe first, then call. We answer 24 hours a day.
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